Compliance JIT

Just-In-Time Learning | Compliance & Operational Readiness

Business Context

Operational teams required immediate access to clear, role-specific compliance guidance in moments of need. Existing resources were difficult to locate, overly complex, or disconnected from real-time workflows, creating risk in high-stakes environments.

Audience

Practitioners and operators responsible for executing compliance-critical tasks in time-sensitive, operational contexts.

My Role

Instructional designer responsible for identifying critical performance moments, translating compliance requirements into actionable guidance, and designing just-in-time learning assets aligned to real-world workflows.

Learning Strategy

Just-in-time learning design focused on reducing cognitive load and supporting correct action at the point of need. Content was structured for quick access, clarity, and immediate application within operational contexts.

Solution & Artifacts

A targeted just-in-time learning resource translating complex compliance requirements into concise, actionable guidance for operational use. Content was designed for immediate access, clarity under pressure, and alignment with real-world task execution.

Outcomes & Indicators

- Improved accessibility of compliance guidance during time-sensitive operational moments.

- Reduced reliance on informal interpretation of complex compliance requirements.

- Supported consistent execution of compliance-critical tasks in real-world workflows.

Reflection & Next Iteration

Future iterations would incorporate usage insights and task-level feedback to better understand how just-in-time resources support accuracy and confidence during compliance-critical moments.